Community Profile
The Community Profile page is the central hub for team members to personalise their experience and engage in friendly competition within evaluagent. It offers information and functionality to help you make the most of your gamified experience and improve conversation quality. Here's what you can expect:
Profile Information: Your details, displayed for quick identification and personalisation:
- Name: Your name is displayed for identification, and so your manager can recognise you when viewing your profile. - Avatar/Profile Photo: Express yourself by customising an avatar or uploading a profile photo. - Team Identification: Represent your team and feel a sense of belonging.
Anonymity Option: For those who prefer privacy, an option to remain anonymous is available.
Leaderboard Position: See how you rank against other team members in real-time.
Lifetime Points: Track your total lifetime points to showcase your achievements.
Spendable Points: Easily see how many points you can spend in auctions.
Required Feature Flags
The following feature flags and permissions are required to use this feature:
Feature Flag | Technical Name | Description |
Community |
| Enables Community gamification, including the profile page |
Required Permissions:
Members of a participating team can access their Community Profile without an additional permission
Now, let's explore the additional functionality available in two distinct tabs within the Profile page.
Engagement Levels and Points Tab:
In this tab, you'll find all the information about your levels and points on each engagement activated in your gamified environment:
Engagement Levels: See your engagement level and progress towards the next level.
Engagement Points Total: A detailed breakdown of points earned in each engagement area.
Descriptions: Click on information bubbles to access descriptions of each engagement so you understand their significance.
Engagement History Tab:
The second tab provides an overview of your engagement history:
Engagement Event Chart: Track your points over time with a dynamic chart.
Event Feed: Stay up-to-date with recent points earned by scrolling through the feed.
With these features, you can track your progress, make informed decisions, and stay motivated to improve conversation quality through evaluagent.
For step-by-step instructions and troubleshooting tips, refer to the sections below.
Profile Information and Avatar/Photo
Profile information displays your details for quick identification and personalisation. This includes your name, profile avatar/photo, your team and anonymity settings.
Changing Profile Information
Profile Name
Your name is managed in your evaluagent profile details. In most cases, this can't be changed without your manager or administrator.
Team Name
Your team is set by your reporting structure in evaluagent. This is managed by your manager and can't be changed on this page.
Avatar/Photo
To change your avatar or upload a new photo:
Go to Community in the side nav > click Profile > click Change on the avatar/photo > select either Build avatar or Upload photo.
Build avatar:
- Use the hamburger menu or random avatar generator to create an avatar. - Click Save avatar.
Upload photo:
- Click Browse files or drag and drop a photo into the grey editable area. - Crop the photo. - Click Save. - Click Upload 1 file.
Save your changes.
Your new avatar or photo will display on your profile and on the leaderboard and auction pages as you interact with them.
Anonymity Option
Profile anonymity may be enabled by your administrator. This gives you the option of anonymity on the leaderboard, making you less identifiable to other team members.
If you activate anonymity:
Other team members won't see your name or avatar/photo on the leaderboard.
You won't see other team members' names or avatars/photos on the leaderboard.
Your manager will still be able to see your information on the leaderboard and on your profile.
To enable or disable anonymity:
Confirm your administrator has enabled this option, then:
Go to Community in the side nav > click Profile > click the Cog icon.
To enable, click Enable anonymity.
- Your avatar/photo will change to the default image, and your leaderboard position panel will be unavailable.
To disable, click Disable anonymity.