Skip to main content

How do I deactivate a scorecard?

Alex Richards avatar
Written by Alex Richards
Updated yesterday

How do I deactivate a scorecard?


​Navigation prompt

Go to EVALUATE > Click Manage scorecards

By following the navigation prompt, you'll be directed to the scorecard management screen.

Click View on the scorecard you want to deactivate.

Click Deactivate scorecard to see the following options:

Option 1: Deactivate now

The scorecard becomes inactive straight away. It will no longer be available to evaluators for new evaluations.

Option 2: Deactivate later

You'll be prompted to enter a date and time when the scorecard will become inactive. This is useful when you want to plan the transition in advance.

What happens when a scorecard is deactivated

  • The scorecard is no longer available for new evaluations

  • Existing evaluations already saved against the scorecard are not affected

  • The scorecard can be re-activated at any time if needed

  • Because inactive scorecards may have been used for evaluations, they are locked and cannot be edited

Alternative: Deactivate during publishing

An active scorecard can also be deactivated or replaced during the process of activating/publishing a new scorecard. When publishing a new scorecard, you're given the option to select an existing active scorecard to deactivate at the same time β€” this is useful when your new scorecard is designed to replace a current one.

Note: You need the Manage QA scorecards permission to deactivate scorecards. Contact your evaluagent administrator if you don't have access.

Did this answer your question?