AskEva - Public User Guides
AskEva - Public User Guides This site is EvaluAgent's single source of truth for customer-facing ...
I'm not receiving any email notifications?
Release Notes
I don't have email - How do I reset my password?
How to use the create 'New' button
How can team leaders use evaluagent to support their teams?
How do I contact evaluagent support?
What can agents access within the evaluagent platform?
How do I upload my own profile picture
How can I give feedback on product development ideas and suggest new ideas?
I have email - How do I reset my password?
How do I share my dashboard?
How to use the CX Performance Report
How to use the Calibration Performance report
Controlling who can build & edit SmartView Custom Dashboards
Getting Started with the Conversation Analytics exporter
How to use the Line Item Performance report
How to use the Data Exporter
How do I create and manage root cause groups?
How to use the Category Performance report
How to use the Evaluator Performance report
SmartView Custom Dashboards: Creating & Managing Dashboards
How to use the Audit Log
How do I report on root causes?
How to use the Insights report
How to access reporting data from an agent's profile
How to use the Dashboard
Selecting your default dashboard experience
SmartView Custom Dashboards: Creating & Managing Widgets
Line Item Groups
How to use the KPI report
Introducing SmartView Custom Dashboards
Controlling who can build & edit SmartView Custom Dashboards
How to use the CX Performance Report
How do I share my dashboard?