Community Engagement Report
In this guide, we'll walk you through the capabilities of our Engagement report, a valuable tool for managers to gain insights into the gamified environment. This feature lets you track engagement statistics and make data-driven decisions to optimise your gamification strategies.
The Engagement report lists metrics against each engagement that your team has triggered in evaluagent. For more information on Engagement Events, see the Gamification Settings guide.
Here's what you can find:
Engagement award statistics: See how frequently each engagement is awarded within the specified time frame.
Dropped Engagement statistics: Identify instances where engagements are dropped due to anti-gaming violations.
Report filters: Refine your report to provide accurate insight.
Now, let's explore how to access and use the Engagement Report feature:
Accessing the Engagement Report
To view the Engagement report as a manager or administrator, follow these steps:
Navigating to the Report:
Navigation prompt
Go to Community in the side nav > click Engagement report > view the engagement report
Customising the Report
To tailor your Engagement report to your specific needs, we've included filters which you'll be familiar with in other evaluagent reporting features:
Date Range Filters: Customise the report by selecting a date range, allowing you to analyse engagement trends over specific periods.