Every time you have a notification, the number in the notifications box adjacent to your name will increment. The number tells you how many notifications you have pending and require your attention.

Simply click on the number and then select View notifications from the drop-down menu that appears. On click, you'll be presented with an inbox of your pending notifications.

There is a button on each notification that, when clicked will acknowledge the notification and typically direct you to the relevant part of the system to process the action referenced in the notification.

Once the notification has been acknowledged, it will be moved automatically to an Archived list which you can access by clicking the Archived heading on the notification pop-up.

The number in the notifications box adjacent to your name will also be decremented each time a pending notification is acknowledged.

If an action has email notifications switched on in Notification Settings users will receive an email notification as well as a system notification.

Please note: Email notifications will only be sent to system users that have an email assigned to their User profile. How do I edit a User's profile?

If you have set up our Workplace Chat integrations that we have with Microsoft Teams and Slack we can send your users notifications to the channel you choose in the notification settings page.

You can view our guide on Workplace Chat Platforms here.

It is possible to set an SLA (number of days) on each type of notification within Notification Settings. If you have any notifications that have not been acknowledged within their pre-set time frame, the notifications box adjacent to your name will appear red.

When you access your notifications, the notification in breach of SLA will have a red outline.