Evaluate a Contact
Evaluate a Contact This section covers everything you need to know about evaluating contacts in e...
How do I add and playback video files?
How to add multiple evaluations to a conversation
How do I evaluate an end-to-end Customer Experience (CX)?
How do I enable Agents to self-evaluate and/or calibrate?
How do I award (or remove) a badge (BETA)
How do I delete or re-assign a contact?
How do I evaluate a contact?
How do I manually create and assign a contact to evaluate?