How can I add and review answers to open ended questions within eLearning
Required Feature Flags
The following feature flags and permissions are required to use this feature:
Feature Flag | Technical Name | Description |
E-Learning |
| Enables the eLearning module, including open-ended and file upload question types |
Required Permissions:
Manage Lessons (
elearning.manage-lessons) — required to create open-ended questions and review submissions in E-LEARNING > TrackAccess to My Learning (
elearning.access-my-learning) — required for learners to submit answers to open-ended questions
Why Use Open-Ended Questions?
When building a Quiz to be used at the end of an e-learning course, you can now add Open-Ended Questions where the learner needs to upload a file (e.g. a video or audio file) as their answer. For example, it could be a recording of how they would deal with a specific type of query, or how they would pitch a new product.
When learners submit text or files and finish the course, they will be notified that an admin will review the course before it is marked as completed.
How to Create a Quiz With an Open-Ended Question / File Upload Question Type
Create a standalone quiz or a quiz within a course.
In the course or quiz basic settings, choose whether the submissions should be reviewed and rated by Admins.
Add a new question.
When adding a new question, select "Open text" or "File upload" as the required question type.
Provide the learner with some instructions as to what you'd like them to do.
_Please note: When creating new courses, review mode will be automatically activated. If you wish to not review and score submissions, you'll need to deactivate it by switching it off from the course settings section._
The Learner's Experience
If an open-ended question has been included as part of the quiz, learners will have a subtly different experience and will have to wait for the review to be completed before an outcome is decided. This can be seen in the following screenshots.
The question and upload instructions will appear within the Quiz.
When learners submit text or files and finish the course, they will be notified that the course will be reviewed by an admin before being marked as completed.
How to Review the Submitted Content
When the learner has completed the quiz and there is content available to be reviewed, managers will receive a notification prompting them to review the answer. Alternatively, you can visit the Track section to see a list of submissions requiring review.
Click on the review button next to the question you want to view the answers in an expanded view.
Review the submitted items one by one.
Approve or Reject and leave feedback on the submitted response.
What Happens After the Open-Ended Question Has Been Reviewed?
Once the review is submitted, the learner will receive an automated notification with the results, and the system will mark the course as Done.
The system will mark the course as Failed if a pass mark was set and the user did not pass.