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How Do I Configure Action Templates

Written by Alex Richards

How do I configure Action templates?

Required Feature Flags

The following feature flags and permissions are required to use this feature:

Feature Flag

Technical Name

Description

1-to-1s

feature_one_to_ones

Enables 1-to-1 meetings, actions, and templates

Required Permissions:

  • Configure 1-to-1 settings (one-to-ones.settings.configure) β€” to manage action templates

Getting There

Go to Settings > Actions & 1-to-1 settings > click the Action templates tab to see your list of preconfigured action templates.

Creating a new action template

To create a new template, click Add action template. You need to:

  • Give the template a name

  • Add a description with details for the action

  • Optionally include a URL linking to a relevant resource

Click Add action template to save your new template. It will then be available during the action creation process.

Using an action template

When creating a new action, you can select your action template from the dropdown. Selecting the template automatically populates the fields with your saved content.

You can customize the pre-filled content for the specific situation after applying a template. Changes you make only affect the individual action, not the original template.

Managing action templates

From the Action templates tab, you can:

  • Edit existing templates to update their content

  • Delete templates that are no longer needed

  • View all templates in one place

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