Notifications keep you on top of what needs your attention in evaluagent — published evaluations, coaching actions, feedback, completed exports, and more. This guide is for anyone who receives notifications. Configuring which events generate notifications is a separate admin task — see How do I manage Notifications?.

You don't need a specific permission to receive notifications. The bell icon and panel appear for every signed-in user.

What you actually see is shaped by:

The bell icon at the top of every page shows how many unread notifications you have. If the count is over 99, it displays as 99+.

Click the bell to open the Notifications panel. The panel slides in from the right and stays open until you close it.

When you open the panel, the unread count clears — evaluagent marks every notification as viewed. The notifications themselves stay in your Inbox until you act on them, archive them, or close the panel (which auto-archives anything that doesn't have an action to take).

The panel has two tabs:

Inside the Inbox, notifications are split into three sections, in this order:

If a section is empty, evaluagent hides it.

Every notification card shows:

Click the body of the card. Two things can happen:

Some notifications have a service-level agreement attached, set by your administrator. If the SLA matters, you'll see a banner on the card:

SLA-urgent notifications (at-risk or breached) always appear at the very top of the All notifications section, ahead of newer non-urgent items.

Hover over a card and click the thumbtack icon to pin it. Pinned notifications move to the 📌 Pinned section at the top of the Inbox and stay there until you unpin them — even if you close and reopen the panel.

Use pinning when you want to keep something front and centre but aren't ready to act on it yet.

To unpin, hover the card and click the thumbtack again.

Not ready to deal with something right now? Snooze it.

Hover over a card and click the clock icon. Choose how long to snooze for:

Snoozed notifications drop into the 🕐 Snoozed section at the bottom of the Inbox. When the snooze ends, they move back into the main list, and a small Snoozed badge appears on the card so you know it was snoozed earlier.

To cancel a snooze, hover the snoozed card, click the clock icon, and choose Cancel snooze.

If you receive several notifications of the same type on the same day — for example, multiple "contact assigned for evaluation" notifications — evaluagent groups them together to keep your Inbox readable.

You'll see the most recent one as normal, with a footer underneath:

Click the footer to expand the group and see every notification inside. Click again to collapse.

A few things to know:

When the Inbox or Archived tab fills up, use the filter dropdown to find what you need. Click the filter icon at the top of the list.

You can:

A small counter on the filter icon shows how many filters are currently active. Click Clear filters to reset everything.

Notifications leave your Inbox when they're archived. There are several ways this happens:

To bring an archived notification back, open the Archived tab, select it, and click Restore.

When something you've kicked off finishes — an export, a Spotlight analysis, or a triggered action — evaluagent shows a live pop-up in the top-right corner of the screen as soon as it's ready. You don't need to keep refreshing or watching the bell.

Pop-ups:

The same notification also appears in your Inbox, so you can find it later even if the pop-up disappears.

If your administrator has switched on email for a notification, you'll receive an email as well as the in-app notification. Email notifications go to the address on your user profile — if there isn't one, you won't receive emails for any notification.

If your organisation has set up the Microsoft Teams or Slack integration, evaluagent can also send notifications to a channel of your administrator's choice.