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How Do I Manage User Language Preferences

Written by Alex Richards

How do I manage user language preferences?

Required Feature Flags

The following feature flags and permissions are required to use this feature:

Feature Flag

Description

Multi-Language

Enables interface language selection so users can view evaluagent in their preferred language.

Required Permissions:

  • Manage Users (admin.org.users.manage) β€” to update another user's language preference

evaluagent supports multiple interface languages. You can set a language per user, and that setting applies to the contract you're working in.

Where Language is Set

Language is stored per user, per contract. If a user has access to more than one contract, their language can differ between contracts.

If a contract default language is configured, new users start in that language. Otherwise English (UK) is used.

Step 1: Open the User

Go to User Management > Add & Edit Users.

Find the user, click the Actions menu at the end of their row, then click Edit User.

Step 2: Choose a Language

In the Edit User panel, open Advanced Settings and find the language selector.

Pick a language from the list. The available languages depend on what's configured for your contract β€” if the language you need isn't listed, contact evaluagent support.

Step 3: Save

Click Update User.

When the Change Takes Effect

The new language takes effect the next time the user loads a page or logs in. They may need to refresh their browser to see the change immediately.

The translation covers system interface elements like buttons, labels, menus, and navigation. User-generated content such as custom field names, comments, and feedback stays in the language it was written in.

Self-Service

Users can change their own language from their profile if their account allows it. A user-set preference takes priority over one set by an admin.

SCIM-Provisioned Users

If a user was created via SCIM, some profile fields may be locked and need to be updated through your identity provider. If you can't change a SCIM user's language in evaluagent, manage it from your identity provider instead.

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