How to mark feedback as reviewed if you are a Manager or Team leader

Overview All types of feedback (General and Quality) can now be ‘Marked as Reviewed.’ This status indicates that a Ma...

How do I view and analyse quality feedback?

Navigation prompt Go to FEEDBACK > click Review quality feedback By following the navigation prompt, you'll be d...

How do I acknowledge feedback?

Introduction Only recipients can acknowledge feedback and, in order to do this, they will need access to the platform...