Find out how to maximise your performance with EvaluAgent's powerful reporting suite.
Controlling who can build & edit SmartView Custom Dashboards
The following guide describes how to grant and revoke the required permissions to allow users to create and edit thei...
Selecting your default dashboard experience
When you first enter EvaluAgent, your home page is set to the default dashboard view. The classic EvaluAgent dashboa...
SmartView Custom Dashboards: Creating & Managing Widgets
Introduction: Widgets are the tiles that make up your dashboard. Each widget will be a visual representation of a met...
SmartView Custom Dashboards: Creating & Managing Dashboards
Building the dashboard grid To create a dashboard you first need to generate the empty dashboard grid. This blank gri...
Introducing SmartView Custom Dashboards
You are probably familiar with the classic EvaluAgent dashboard that provides an overview of quality performance. It'...
How do I create and manage root cause groups?
Navigation prompt Go to REPORTING> Click Line Item Performance > Click the tab Root Cause Groups Root Cause Group...
