Get help using EvaluAgent's integrated eLearning platform
How do I create a lesson?
Go to E-LEARNING > Click Create
By following the navigation prompt, training team administrato...
How do I upload a SCORM course?
How do I style & format lesson content?
Learn how to style text, upload videos & images and attach files to your lessons. The following is a lis...
How do I create a library of re-usable questions for lesson quizzes?
Go to E-Learning > Click Create > Select Question library
By following the navigation prompt, ...
How do I manually assign a lesson to a user?
To manually assign a Lesson, you have two options:
Option 1 - Assign a lesson as an Action created w...
How does the system auto-assign lessons?
You can configure the platform to automatically assign lessons to agents based on their underperformance...
How do training administrators track lesson assignments?
Go to E-LEARNING > Click Track
By following the navigation prompt, training team administr...
How do learners & managers track & access lessons?
Go to ACTIONS AND 1-TO-1 > Click 1-to-1 records & actions > Click the Lessons tab
What is My Learning Area?
Go to E-LEARNING > Click My learning area
By following the navigation prompt, you'll be direct...