Get help using EvaluAgent's integrated eLearning platform
How do I add my own logo to eLearning Certificates
Course builders can choose to add a certificate to any courses they build. When a learner finishes the course, they a...
How can I add and review answers to open ended questions within eLearning
Why use Open-Ended Questions? When building a Quiz to be used at the end of an eLearning course, you can now add Op...
How do I create a lesson?
Navigation prompt Go to E-LEARNING > Click Create By following the navigation prompt, training team administrato...
How do I upload a SCORM course?
How do I style & format lesson content?
Introduction Learn how to style text, upload videos & images and attach files to your lessons. The following is a lis...
How do I create a library of re-usable questions for lesson quizzes?
Navigation prompt Go to E-Learning > Click Create > Select Question library By following the navigation prompt, ...
How do I manually assign a lesson to a user?
Getting started To manually assign a Lesson, you have two options: Option 1 - Assign a lesson as an Action created w...
How does the system auto-assign lessons?
Introduction You can configure the platform to automatically assign lessons to agents based on their underperformance...
How do training administrators track lesson assignments?
Navigation prompt Go to E-LEARNING > Click Track By following the navigation prompt, training team administr...
How do learners & managers track & access lessons?
Navigation prompt Go to ACTIONS AND 1-TO-1 > Click 1-to-1 records & actions > Click the Lessons tab By followi...
What is My Learning Area?
Navigation prompt Go to E-LEARNING > Click My learning area By following the navigation prompt, you'll be direct...
Getting started with LMS Badges
What is a Badge within EvaluAgent LMS Badges are a gamification feature that can be awarded to learners who successfu...
Getting started with Quiz Battles: How and Why
What is a Quiz Battle? Quiz battles are a fun and exciting way for learners to test their knowledge and compete again...
