Quality - Evaluate & Calibrate
Get help on how to evaluate, set-up and run a calibration session and access completed evaluations
Getting started with Quality (Evaluate & Calibrate)
Evaluate
Completed Evaluations
Calibrate
- How do I set up a calibration session based on a previously evaluated contact?
- How do I set up a calibration session based on a contact that has not been evaluated previously?
- How do I track progress and prepare for a calibration session?
- How do I manage and submit a calibration session?
- How do I edit a calibration session?
- How to I take over as facilitator of a calibration session?
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