QUICK START: Settings

Getting started

Using this Admin feature, you are able to configure a wide range of EvaluAgent settings so that the platform replicates your current quality management, feedback and coaching procedures as closely as possible.

To quickly get started, go to Settings to reveal the following screen...

 

From here, you can configure a wide range of platform settings:

 

Quality Settings

 Notification Settings

Feedback Settings

1-to-1 Settings

Integrations

Work-queues

Reporting

Security Settings

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