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I'm not receiving any email notifications?

Written by Alex Richards
  • Updated

If your users aren't receiving any email notifications, please check your Notification Settings to make sure that the Email notification has been enabled.

Navigation prompt
Go to SETTINGS > Click Notification settings
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From the Notification settings screen, you can see each available notification and if the Notify by System / Notify by Email is Active or In-Active. If you have integrated with Slack or Microsoft Teams you'll also see the channel dropdown that we'll post messages to.

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