The EvaluAgent Open API enables you to:
- Push user details (such as joiners/leavers/movers) into EvaluAgent from your workforce management system
- Push contact details (from your contact management systems) into EvaluAgent
- Fetch evaluation result details from EvaluAgent into your BI/Management reporting platforms such as PowerBI, Tableau, Qlikview, etc.
- Connect EvaluAgent with our apps for Zendesk, Freshdesk and Salesforce that appear within the UI of those platforms.
You may need some technical resource to help your establish links to EvaluAgent using the API. You can browse our API documentation via https://docs.evaluagent.com/
The API is REST-based and follows the JSON:API spec.
Authentication is carried out using Basic Auth and will require an API Key & Secret. These can be generated on the Integrations page as documented in the user guide, Creating an API Key. The EvaluAgent API is stateless so these credentials must be included on each request.