Step1: Click Admin in the Apps menu

Step 2: Click the relevant Settings icon from the Admin home-page

  1. For Quality settings, click the view button on the Quality icon
  2. For Notification settings, click the View button on the Notifications icon
  3. For Coach & Feedback settings, click the View button on the Coach & Feedback icon
  4. For Integrations, click the View button on the Integrations icon
  5. For Work queues, you guessed it, click the View button on the Work queues icon

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