How do I configure scorecard/reporting labels?

Getting started

Go to Quality Settings and click the Labels tab

From here, there are four types of scorecard/reporting labels that you can configure.

  1. Line item categories;
  2. Contact types;
  3. Contact channels; and,
  4. Evaluation modes.

To find out more information about a reporting label, click on the relevant information icon.

(1) Line item categories

Clicking the info icon reveals more information about Line item categories

(2) Contact types

Clicking the info icon reveals more information about Contact types

(3) Contact channels

Clicking the info icon reveals more information about Contact channels

(4) Evaluation modes

Clicking the info icon reveals more information about Evaluation modes

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