COMMUNITY
Everything you need to know about Announcements and Suggestion Box.
ANALYTICS
A complete set of need-to-know guides walking you through your journey using Conversation Analytics to drive continuo...
INTEGRATIONS
Everything you need to know about third-party platform integrations, SFTP, filtering imported contacts and our API
EVALUATE
Get help on how to evaluate, set-up and run a calibration session and access completed evaluations
REPORTING
Find out how to maximise your performance with EvaluAgent's powerful reporting suite.
FEEDBACK
Get help on how to generate, acknowledge, view and analyse feedback
ACTIONS AND ONE-TO-ONES
Get help on how to trigger, schedule, facilitate and acknowledge 1-to-1 meetings and actions.
E-LEARNING
Get help using EvaluAgent's integrated eLearning platform
USER MANAGEMENT
Article's on managing your Organisation Structure, Users, Roles & Permissions.
SETTINGS
Configure workflows and wording to create your perfect Quality Assurance and Performance Improvement platform
EvaluAgent CX
Get help on everything you need to know about EvaluAgent CX
Plans: Performance Management
GENERAL HINTS AND TIPS
Top tips and frequently asked questions