--------------------

PLEASE NOTE: Users who are assigned the Admin role are automatically granted access rights to all Admin features including Settings. Other roles can be assigned access rights to any one or a combination of the following Settings pages. See here for further guidance on roles and permissions

--------------------

Step1: Click Admin in the Apps menu

Step 2: Click the relevant Settings icon from the Admin home-page

  1. For Quality settings, click the view button on the Quality icon
  2. For Notification settings, click the View button on the Notifications icon
  3. For Coach & Feedback settings, click the View button on the Coach & Feedback icon
  4. For Integrations, click the View button on the Integrations icon
  5. For Work queues, click the View button on the Work queues icon
  6. For Reporting settings, click the View button on the Reporting icon
  7. For Security settings, click the View button on the Security icon
  8. To customise alerts, you guessed it! click the View button on the Alerts icon
Did this answer your question?