Quality Settings
Quality Settings The Quality Settings area lets you configure how quality assurance operates acro...
By Alex1 author17 articles
- How Do I Configure Scorecard Reporting Labels
- Create Custom Line Item Scoring Templates
- Controlling Access To Queries
- Set Numeric Only Data Capture Questions
- Configure NA And Auto Fail Treatment
- How To Add A Deadline To Queries
- Edit Evaluation Outcome Wording
- How Do I Configure My Own Manual Evaluation Outcomes
- How Do I Enable Acknowledgement On Quality Evaluations
- How Do I Configure What Results Users Agents See
- How To Create And Manage Badges BETA
- How Do I Request A Transcription Settings Change
- Create Evaluator Contact Selection Prompts
- How Can I Hide The Evaluators Name From Agents
- How Do I Configure Customer Experience Outcomes
- How Do I Configure Organisation Branding
- How Do I Create Data Capture Non Scored Questions