evaluagent

Getting Started With EvaluAgent CX Permissions

Alex Richards

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Evaluagent Cx

Understanding Using XNPS BETA

Understanding And Using Audio Metrics

Understanding Out The Box Insight Topics And Line Items

Understanding Using Sentiment In Conversations

Setting Up For Success Call Transcription

Understanding Using XMetrics

CX Metrics & Conversational Insights evaluagent CX automatically analyses your conversations to s...

Cx Metrics Conversational Insights

How Do I Build Line Items With AI Assistant

Writing Great Line Items

EvaluAgent CX How Do I Build An Gen AI Based Line Item

How Do I Refine An Existing Line Item

Build Text Analytics Line Item

Building Automated Line Items Automated Line Items are added to scorecards and run during the eva...

Building Automated Line Items

Build Text Analytics Insight Topic

Build GenAI Insight Topic

Building Text Analytics Topics With Gen AI

Building Insight Topics Insight Topics are applied across 100% of your analysed conversations to ...

Building Insight Topics

Testing Console

Evaluate Conversation Using SmartScore

Build A Blended Scorecard

EvaluAgent CX How To Use The SmartScore Change Report

Building & Using a Blended Scorecard A Blended Scorecard combines manual line items (evaluated by...

Building Using A Blended Scorecard

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Volume, requesters and topics for your company.

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Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.