evaluagent

How Do I Add My Business Context To Analytics

Getting Started With Multiple Languages On EvaluAgent

Use Spotlight For Root Cause Insights

A User Guide Discovery Tab

Manage Custom Reasons For Contact And Intent

Alex Richards

Analytics Analytics provides AI-powered conversation intelligence features within evaluagent. Gai...

Analytics

How Do I Filter Spotlight History

How Do I Schedule Spotlight Reports

Spotlight Spotlight is your AI Business Analyst. It analyses sets of customer conversations and s...

Spotlight

How Do I Interpret XCSAT In Reports

How Do I Understand Reason For Contact

How Do I Use AI Summaries In Conversations

How Do I Interpret XCES Scores

How Do I Configure Intent Tracking

Understanding CX Metrics

Discovery Discovery is where you turn raw conversations into insight. AI summaries give you the g...

Discovery

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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