evaluagent

Create Evaluator Contact Selection Prompts

Set Numeric Only Data Capture Questions

Edit Evaluation Outcome Wording

How Do I Request A Transcription Settings Change

How Can I Hide The Evaluators Name From Agents

How Do I Create Data Capture Non Scored Questions

How Do I Configure Customer Experience Outcomes

How Do I Configure Scorecard Reporting Labels

Configure NA And Auto Fail Treatment

How Do I Configure My Own Manual Evaluation Outcomes

How To Create And Manage Badges BETA

How To Add A Deadline To Queries

Controlling Access To Queries

How Do I Configure What Results Users Agents See

How Do I Configure Organisation Branding

How Do I Enable Acknowledgement On Quality Evaluations

Create Custom Line Item Scoring Templates

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Quality Settings The Quality Settings area lets you configure how quality assurance operates acro...

Quality Settings

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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